2020 National Planning Conference

New Methods for Reforming Bureaucracy

Saturday, April 13, 2019 from 10:45 a.m. - noon PDT

CM | 1.25

Activity Type: Educational Sessions

Activity ID: NPC198114

Location: 2005

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  • Learn about new trends in decisionmaking that influence bureaucratic reform.
  • Discover current best practices for bureaucratic reform.
  • Hear about in the difficult but necessary task of making local government more responsive to the needs of communities.


Reforming the rules of a bureaucracy can seem like an impossible task but when done properly, reform can improve the functions of local governments and the services they provide, as well as provide lasting impacts to the communities they serve. Delve into the challenges and opportunities that arise when planners attempt to change the rules.

This session brings together planners from the public and private sectors to discuss new methods for bureaucratic reform, utilizing big data and smart policy. Learn about changes in New York City's labyrinthine bureaucracy, changes to Los Angeles's rules for developers, and advances in utilizing big data to inform decisionmaking. Hear how these planners are working to make change possible in their local communities. This moderated panel discussion addresses tips, tricks, and lessons learned from their experience greasing the wheels of bureaucracy.

Session Speakers

Henry Pontarelli
San Francisco, CA

Timothy Douglas, AICP Candidate
STV Incorporated

Linda McIntyre, AICP
NYC Department of City Planning
New York, NY

Olivia M. Jovine
New York, NY

Veronica Chuah, AICP
NYC Board of Standards and Appeals
Brooklyn, NY