Registration Policies

As you register for APA's 2017 National Planning Conference, please keep these policies in mind. They're designed to create a smoother, more transparent process for everyone.

The Registration Process

  • You may register online, by fax, or by mail (download PDF). Sorry, we cannot take registrations by phone. Please register only once; if you fax in your registration form, do not mail it also. There is a $50 fee for paper registration.
  • If we cannot verify your APA membership when you register, you will be charged the nonmember rate.
  • If you are not an APA member, create a nonmember account to register. (Or join APA and save up to $315!)
  • Everyone must register using his or her own account. You cannot register another person under your account. Registrations may not be shared.
  • The email address you provide on the registration form will be your email address of record for APA communications.

If, at any point during the process, you have questions about how to register, please call 312-334-1250 or email confregistration@planning.org before proceeding. We'll be glad to answer your questions and help you avoid any problems later on.

Deadline Dates

To be eligible for early registration rates, register by March 2 (11:59 p.m. CT). For regular registration rates, the deadline is April 6 (11:59 p.m. CT). Registrations after April 6 will be charged at the late rate. See details.

Important! If you are registering by mail or fax, APA must receive your registration form and payment by the date indicated.

Badges and Event Tickets

If you register by April 6, your badge, event tickets, and MetroCard will be mailed to you (U.S. and Canada only.) Bring them with you to New York City. Only one badge will be issued for each registration. If APA receives your registration after April 6, you can print your badge, and any tickets you've purchased at the Javits Center in New York. You may add event tickets at any time. (After April 6, all ticket sales are final.)

Important! Full paid registration includes an invitation to Monday's Awards Luncheon. To attend, reserve a free ticket before the conference. Space is limited and tickets are expected to sell out.

Tickets

There are two types of activities at NPC17 and you sign up in different ways.

Non-Ticketed Activities: Activities with a +Schedule or –Schedule button are included in your registration fee and are first-come, first-seated. No spaces are reserved for these activities, so don't be late. Adding these non-ticketed activities to My Schedule is for your reference only.

Ticketed Activities: Activities with a green "Ticket Required" button require a ticket which YOU MUST "purchase" to attend — even if it's free. Purchase your ticket, add it to your cart, and continue through the purchasing process to confirm your space in that activity. Be sure to double check that you haven't left something in your cart!

  • Standby Tickets: Standby tickets are sold to attendees after the initial capacity is met. If you purchase a standby ticket in advance, you will be placed on a waiting list. On the day of the workshop, proceed to the mobile workshop departure area, and if space is available, standby tickets will be accommodated in the order they were purchased. If space is not available, bring your standby ticket to the registration booth and submit a refund request form. Additionally, attendees who did not pre-purchase a standby ticket may also sign up on a waiting list in the mobile workshop departure area, and if all standby tickets are accommodated, we will sell additional tickets as space is available up to the time of departure.

Policies at the Javits Center

  • No changes, cancellations, or refunds can be made.
  • Check, cash, and credit cards are the only payment methods accepted.
  • Overpayments from checks received on site will be processed within three weeks after the conference.
  • There is a $10 charge for replacement badges; proof of registration is required.
  • All ticket sales are final after April 6. Swapping is up to the ticket holders.
  • Awards luncheon tickets are not available on site.

What Registration Includes

Full Paid Registrations

APA Members and Speakers, Nonmembers*, and Nonmember Planning Officials

  • All sessions
  • Opening and closing keynotes
  • Awards luncheon invitation
    • Important! If you plan to attend the awards luncheon, reserve a free ticket before the conference. Space is limited and tickets are expected to sell out.
  • Exhibitor Meet and Greet Reception
  • MTA MetroCard valid for seven days after first use
  • Access to session recordings and PowerPoint presentations after the conference

Discounted Registrations

APA Life and Retired Members; APA Early Career Membership Program Participants (i.e. APA Student Members and New Professional Members)

  • All sessions
  • Opening and closing keynotes
  • Exhibitor Meet and Greet Reception
  • MTA MetroCard valid for seven days after first use
  • Access to session recordings and PowerPoint presentations after the conference

Awards luncheon tickets can be purchased for $64.

Nonmember students pay the nonmember registration rate.

*Nonmembers, join APA now! You'll pay up to $315 less to attend NPC17 and enjoy member privileges throughout the conference. You must pay APA national and chapter dues before registration to qualify for the APA member registration rate.

Payments

Be sure to indicate your payment method when you submit your form so that we can process your registration. Payments, in U.S. dollars, must be received at APA by the deadline date.

Payment by Check

Payment by check is accepted only with registration by mail. Make checks payable to American Planning Association.

Payment by Credit Card

APA accepts American Express, Visa, MasterCard, and Discover. A cardholder signature is required for credit-card processing. Credit card payment is required for registration by fax.

Confirmations

If you register online, you will receive a confirmation by email within 24 hours. If you register by mail or fax, APA will email a confirmation to you within two weeks of receipt. If you do not get a confirmation, please email confregistration@planning.org. You must register on site if you have not received your confirmation by April 21.

Cancellations and Transfers

If you must cancel or transfer your registration, email registrationchanges@planning.org. We cannot take cancellations or transfers by phone. April 6 is the last day to cancel and receive a refund. There is a $50 fee for cancellations and transfers ($35 for students).

Questions?

Email confregistration@planning.org.