2018 National Planning Conference

Innovating Planning Management with Lean Sixsigma

Saturday, April 21, 2018 from 2:45 p.m. - 4 p.m. CDT

Location: 216

CM | 1.25

Cost: Included in Registration

Activity Type: Educational Sessions

Activity ID: NPC188114


  • Basic lean tools to improve the planning-review process in your organization
  • How to implement Lean Six Sigma and ensure it is not another failed process-improvement effort
  • How to identify the first three things to do to start implementing Lean Six Sigma, or any other improvement effort


Planning departments are being hit with the pressure to work faster and harder. Government is seen as bureaucratic and wasteful. This is a challenge for today’s planners, but it is also a huge opportunity to advance our profession and improve our daily work. Effective government innovation needs the engagement of people, alignment of goals, and a systems approach. Planners have these skills and are primed to be leaders in government innovation. Learn how the City of Goodyear, Arizona, has transformed the development process and raised the importance of planning – Goodyear is one of the nation's fastest-growing communities. Through the implementation of Lean Six Sigma principles, the city has cut review times in half while submittals have doubled without adding staff. All this has transpired without compromising the quality of development and the importance of community planning. Learn basic lean concepts that you can apply in your planning office, whether you work in the public, private, or nonprofit sector.

Session Speakers

Katie Wilken, AICP
City of Goodyear - Development Services
Goodyear, AZ

Christopher Baker, AICP
City of Goodyear
Goodyear, AZ

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