2020 National Planning Conference

Frequently Asked Questions

You've got questions. We've got answers. We've pulled together some commonly asked questions to help make your conference experience a breeze.

Travel? Accommodations? Logistics?

Scroll down for answers to our most frequently asked questions, then get on your way to the most inspiring NPC ever.

Event Information

Where and when is NPC20?

What is the National Planning Conference?

  • APA's 2020 National Planning Conference is the premier planning event of the year. NPC20 will bring together the hottest topics, the latest tools, and the leading voices with something new to say.


How do I get to NPC20?

  • Houston is served by George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU). Check out the hotel and travel page for more details and mass transportation options.

How do I book a hotel for NPC20?

  • APA has arranged discounted rates at two hotels in Houston. Please visit the hotel and travel page for more information.

Where can I find information on Houston?

What should I pack for conference?

  • Business cards. You'll meet lots of people — have cards on hand to help them remember you!
  • Resumes. Your next career move could be waiting for you at NPC20. Take resumes even if you don't think you're job hunting.
  • Phone, laptop, tablet. Free wifi will be available. Use your mobile device(s) to use the app, stay connected, take notes, tweet about #NPC20, and more. Remember your chargers, too!
  • Business-casual attire. And comfortable shoes — you'll do a lot of walking. Also, if you're going on mobile workshops, read the event descriptions and consider the mode of travel.


How do I register for NPC20?

How do I receive my badge packet?

  • You may pick up your badge packet onsite at registration. As part of our efforts to decrease our carbon footprint, we will not be mailing out badge packets ahead of conference. Please allow extra time to pick up your badge.
  • Registration and badge pick up hours:
    • Friday, April 24, 1 – 5 p.m.
    • Saturday, April 25, 7 a.m. – 5 p.m.
    • Sunday, April 26, 7 a.m. – 5 p.m.
    • Monday, April 27, 7 a.m. – 4 p.m.
    • Tuesday, April 28, 7 a.m. – noon

I joined a waitlist for a ticketed activity. What does that mean?

  • If the ticketed activity is sold out, you may join the waitlist. If space becomes available ahead of conference, APA will reach out to individuals on the waitlist in the order in which they were placed on the waitlist. If you are not contacted ahead of the conference, please come to the activity's listed meeting location at least 15 minutes before the start of the activity to see if you can be accommodated. If all waitlist attendees are accommodated, APA will sell additional tickets — as space is available — up to the activity start time or time of departure.

How can I view what activity waitlists I am on?

I need to cancel or make changes to my registration or ticketed activity. What is your cancellation policy?

  • If you must cancel or transfer your registration, email registrationchanges@planning.org. You cannot cancel or transfer by phone or via social media. April 1 is the last day to cancel and receive a refund. There is a $50 fee for cancellations and transfers ($35 for students).
  • If you wish to cancel your purchase of a ticketed activity, email registrationchanges@planning.org by April 1. There is no fee to cancel a purchased ticketed activity.

I'm a member of the media. How can I get a complimentary media pass?

  • APA provides a limited number of complimentary media registrations to the National Planning Conference. To apply for a complimentary media registration, please email Roberta Rewers at rrewers@planning.org.

Technology and Mobile App

Is there a mobile app for the conference?

  • Yes. The app will be released a couple of weeks ahead of the conference. Search for "APA Events" in either the App Store or Google Play.

How do I log in to the NPC20 app?

  • You will log in with your My APA ID/password (the same information you would have registered with). Forget your password?

I'm having trouble logging in to the app. What should I do?

  • Click here if you need help resetting your password. If you need additional assistance, please reach out to customer service. If you're having issues onsite at NPC20, you can also visit registration or the help desk.

Onsite at NPC20

What are the registration and badge pick-up hours onsite?

  • Friday, April 24, 1 – 5 p.m.
  • Saturday, April 25, 7 a.m. – 5 p.m.
  • Sunday, April 26, 7 a.m. – 5 p.m.
  • Monday, April 27, 7 a.m. – 4 p.m.
  • Tuesday, April 28, 7 a.m. – noon

I need AICP Certification Maintenance credits (CM). How many can I earn at NPC20?

  • AICP members can earn up to 24 or more CM credits — including credits in law and ethics. That's two-thirds of the CM credits required in an entire two-year reporting period. Notice: AICP members claiming credit for a session are required to remain in the session for the duration in order to receive CM credit. You can filter the conference program by CM status: CM credit, law credit, or ethics credit.

Will there be other continuing education units (CEUs) offered at NPC20?

  • Sessions at NPC will offer credit toward AICP CM only. There are no sessions awarding CEU with other organizations. This includes continuing legal education (CLE), Landscape Architecture Continuing Education System (LA CES), or The American Institute of Architects (AIA).

Will food be provided at NPC20?

  • Light snacks will be provided on occasion throughout conference during networking breaks. One lunch food truck voucher for Monday's lunch break is also included in registration.

I see some new activity types in the program this year. What are these about?

  • You may have noticed that under the activity type filter in the program or the session detail pages, there are some new options along with some old favorites. Some new labels to note are the ignite sessions (formally known as the fast, funny, and passionate sessions), interactive sessions, storytelling sessions, and spotlight sessions. You can find full details on each of these and more in the program glossary.

What are APA's environmental sustainability initiatives at NPC20?

  • At APA, the consideration of the environment is forefront in our minds as we plan and execute the National Planning Conference. We are consistently looking for ways to decrease our paper and plastic usage onsite including providing a digital program and water coolers to refill reusable water bottles. We look at our venues' sustainability efforts as well. You can learn more about the George R. Brown Convention Center's sustainability efforts here.

What can I do to reduce my personal environmental footprint at NPC20?

  • Look for the recycling and composting stations in the convention center.
  • Bring your reusable water bottle and coffee mug with you.
  • Make your stay sustainable by turning off the lights in your hotel room before leaving and skipping hotel laundry service.


How can I request accessibility services at NPC20?

During NPC20, whom can I contact for accessibility requests?

  • Visit the NPC Help Desk for assistance and an APA staff member will facilitate appropriate accommodations.

Will a mother's room be available for nursing mothers?

  • Yes. Check back here or in the app closer to conference for a location.

Session Recordings and Slides

How will I know what sessions will be available post-conference as a recording?

  • Sessions that are recorded are noted as such on the session detail page. Look for this copy at the top of a session: "This session is scheduled to be recorded, pending circumstantial factors, and will be available to registered attendees post-conference."

How will I access recordings post-conference?

  • Session recordings will be available in the NPC20 Collection in APA Learn. Registered attendees will have complimentary access for a full year from the date of posting. You will be notified via email when the collection is available.

How will I access session slides?

  • Any session slides provided to APA by the speakers by the cutoff date will be available in the app.