A County Manager’s Guide to Shared Services in Local Government

Collaborating Across Boundaries, 2013

By: IBM Center for the Business of Government

https://www.naco.org/sites/default/files/event_attachments/Additional%20Service%20Sharing%20Resources.pdf
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Paying for Planning

This guide outlines the benefits of creating interlocal agreements between local governments to provide increased levels and quality of service to their citizens while also maintaining or alleviating budget stress. Shared services can stimulate innovation and knowledge-sharing, and improve decision-making and working relationships. A clear, shared program requires forward leadership, trust and reciprocity, and clear goals and measure-taking strategies. Recommendations and case studies are provided, like an oversight committee to oversee the creation of an assessment team, planned responsibilities, and any needed changes.