Job Description

Salary to be Commensurate with experience

The Hiring range for this position is $102,670.65-$128,338.31/Annually

The deadline to submit applications is Friday October 11th ,2024. Initial review of submitted applications will commence shortly after. However, it is subject to close at any time without prior notice once a sufficient pool of qualified applicants is obtained.

This position is scheduled to begin on Monday, December 9th, 2024.

PRIMARY DUTIES & RESPONSIBILITIES

• Directs and provides overall management of the Aurora-South Metro SBDC, including management of center staff and programming for small businesses such as restaurants, retailers, service and other "Main Street" businesses; entrepreneurs and small business owners from underserved communities; and specialty programs such as Employee Ownership, Succession Planning, Childcare, and others. The breadth of business is from micro-businesses to highly scalable ventures.
• Leads strategic planning for the center and program areas. Oversees the development of program proposals; acquisition of sponsorship, grant, and other funding; and implementation of programs under contractual agreements with program funders.
• Develops and manages annual budgets and work plans for the center to ensure established goals and objectives are achieved. Prepares quarterly financial reports and reimbursement requests for grant payments and provides other reporting in compliance with state requirements and SBA governance.
• Establishes work assignments and provides guidance, professional development, and work direction for center staff. Ensures that staff, consultants, and Subject Matter Experts (SMEs) complete required training and comply with reporting, client confidentiality, and other program requirements. Fosters a culture where excellent customer service and successful client economic impact are the priorities.
• Coordinates small business training and consulting activities to best utilize resources. Supervises the Aurora-South Metro SBDC staff, consultants, and SMEs.
• Participates in client consulting and business training programs as needed.
• Collects data and prepares reports to measure the impact of the center's services to ensure that small business needs and SBA goals are satisfactorily met.
• Cultivates strong working relationships with city colleagues, the SBDC network, the SBA, and other partners to develop strategies to support economic vitality and identify and serve the needs of the local small business community including facilitating economic mobility, building economic resilience, and assisting with business recovery following natural disasters and other emergencies. Adapts programming to respond to new opportunities and changes in small business needs.
• Manages compliance with all applicable Colorado SBDC Network, OEDIT, SBA and City of Aurora policies and grantor requirements. Attends periodic statewide network meetings, annual national conference and participates in professional training and development programs to maintain updated knowledge of industry standards and best practices.
• Provides financial, operational, performance measurement, and other information to the director of the Colorado SBDC Network and Host. Participates in periodic audits and accreditations of local center and state network.
• Assists state network director in the development and implementation of statewide initiatives to increase and improve services to the small business community. Manages statewide programs when asked or assigned.
• Works with strategic partners, local media, and others to maintain and build awareness and favorable perceptions of the SBDC and services it provides. Serves as the primary spokesperson for the Center.
• Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for safety of self, others, materials, and equipment. Follows all safety regulations, policies, and procedures. Reports all accidents and damage to city property.
• Operates a variety of office equipment including a computers and related software and database applications
• Performs additional duties as assigned to meet the needs of the Aurora-South Metro SBDC

Minimum Qualifications & Working Conditions

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Educations:

• Bachelor's degree in a relevant field (including business administration, economic development, entrepreneurship, or other related field) and five years of experience in progressively responsible positions in business or nonprofit management or small business ownership, or an equivalent combination of education and experience in a relevant field. Master's Degree preferred.

Experience:

• 5 years of experience in management including personnel, finance and operations.
• Small business ownership experience preferred.
• At least two years of grant program management experience preferred.
• At least 3 years of experience in strategic planning, business or development, experience with government incentive or grant programs and/or lending programs, management of economic development programs, and/or small business development programs including some experience related to lending, underwriting, asset management, operations, marketing and/or collections.
• Three years of direct experience within the Colorado SBDC Network preferred.

Knowledge:

• Performance-based management.
• Knowledge of the principles, practices, and operating requirements of running a small business.
• Loan and underwriting practices and procedures; economic development; business plan design and development; marketing; and starting a business.
• Principles of commercial lending; small business loans and financing; and government operations (municipal, county, state, and federal levels).
• Knowledge and success in fund-raising.
• Knowledge in budgeting and grant management.
• Knowledge in management, curriculum development, consulting, training, and strategic planning.
• Bilingual preferred.

Skills and Abilities:

• Ability to establish and maintain effective working relationships with employees, clients/citizens and elected officials or community leaders.
• Demonstrated leadership in building a culture of continuous improvement and incorporating technology and innovation to improve programs and processes.
• Demonstrated history of providing high quality results relative to work plans, operations, and initiatives with a high level of customer service.
• Ability to develop positive team culture, strategic planning, staff development and accountability and engagement.
• Collaboratively set organization priorities and direction. Develop, implement, and monitor appropriate plans, schedules, and actions steps.
• Effectively lead, supervise and coach a diverse workforce.
• Handle sensitive situations with tact and diplomacy; communicate effectively both orally and in writing.
• Establish strategic plans and fulfill goals and objectives; ability to assess small business training needs and develop programs to meet needs; direct and effectively supervise other employees/contractors.
• Strong interpersonal, analytical, and written and oral communication skills.
• Strong organizational and program management skills.

Licenses and Certifications:

• Valid Colorado driver's license with a good driving record

WORKING CONDITIONS

Essential Personnel:

• When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.