Position Summary:

Plans, coordinates, and implements short, mid, and long-range planning projects for the Agency, including service development, capital projects, and scheduling. Oversees public information and outreach. Creates planning documents and reports for applicable local, state, and federal agencies. Participates in capital planning projects, including managing projects, making grant applications, and seeking appropriate permits from other agencies

ESSENTIAL JOB FUNCTIONS:

• Develop, maintain, and study numerous databases and spreadsheets related to service performance and analyzes transit service data to determine efficiency and productivity of routes and service modes including route structure, time points and alignment
• Make route and service change recommendations
• Develop, maintain, and utilize agency maps and geographic data using a variety of software
• Report service data to state and federal regulators and assure reporting compliance
• Coordinate and produce agency long and short-range plans
• Ensure compliance of and conduct public participation in planning documents and Title VI (Civil Rights) reporting
• Assist in the development of new concepts and alternatives for fixed-route, paratransit and rideshare service
• Participate in the implementation of approved service modification plans
• Maintain a close ongoing understanding of ridership patterns, customer perceptions and needs to determine potential modifications to routing and scheduling
• Conduct research and analyze data to develop and ensure ongoing success of both operating and capital grant projects
• Assist Grant Administrator in identifying grant funding sources and writing grant applications
• Conduct public outreach and marketing efforts including handling all media inquiries and advertising on behalf of the agency
• Regularly attend and participate in local and regional planning forums
• Under the supervision and direction of the Chief Executive Officer act as agency liaison; promote agency projects and directives; seek and develop partnerships and cooperation for agency projects and goals
• Develop outreach strategies, work plans, and materials for the Agency; produce rider guides, presentations, brochures, summaries, maps, and other materials used to educate and promote plans or projects to grant funders, local jurisdictions and groups, internal staff and others as assigned
• Supervise Outreach staff and customer service; develop annual budget for planning and outreach activities
• Track and evaluate the efficiency and effectiveness of transit services
• Assist with determination of costs and benefits of proposed modifications to routes and schedules
• Manage and maintain a centralized reporting system for service statistics that enables Skagit Transit to effectively monitor and manage its service delivery systems to assure compliance with goals and objectives, service standards and state and federal requirements
• Provide reports for staff and Skagit Transit Board of Directors including monthly, quarterly, and annual fixed route, paratransit and rideshare performance reports
• Develop, conduct, and analyze regular surveys of ridership and service quality including boarding and alighting, on-time performance, origin and destination, transfer and interlinement and other ridership surveys
• Lead efforts to develop and submit Skagit Transit's 6-Year Transit Development Plan (TDP); National Transit Database (NTD) report; and FTA Title VI report
• Work with Skagit Council of Governments on development of the Human Services Transportation Plan
• Provide suggestions for continually improving Skagit Transit's services, increasing ridership and productivity, and making Skagit Transit's services meaningful to as many citizens of Skagit County as possible, within available financial and staffing parameters
• Serve as the Staff Liaison of the Community Advisory Committee (CAC); prepare meeting agendas, announcements, and materials for meetings; attend meetings; record, produce and distribute meeting minutes
• Work closely with other Skagit Transit staff regarding set-up and monitoring of statistical information gathering systems such as the GFI fare box and MDT/AVL systems to ensure that statistics are correctly gathered and reported
• Receive and analyze reports of customer comments and satisfaction; add comment to planning database and respond to concerned customers
• Conduct field investigation work for monitoring service, investigate suggestions and complaints
• Apply for all land use permits needed for agency business and projects; ensure compliance with State and Federal environmental and other regulations related to land use and building
• Conduct developmental review of related development plans and SEPA reviews by other local jurisdictions
• Assist and participate in project management of Agency capital projects
• Coordinate placement of amenities; work with property owners and governments to place shelters in high pedestrian traffic areas
• Oversee Skagit Transit website and update content as needed
• May be required to serve as a designated emergency responder during disasters and/or emergencies
• Perform other related duties as assigned

Qualifications

Any equivalent combination of education and experience that provides the knowledge, skills and abilities required to successfully perform the job. A typical way to meet this requirement would be:

• Bachelor's degree in Planning, Public Administration or related field
• Three years of experience applying the principals and practices of transit and transportation planning
• Two years of experience working with interagency committees preferred
• Two years of experience in project management preferred
• Valid Washington State Driver's License
• Maintain acceptable driving record

Salary and Benefits

Salary Range: $91.177.40-$117,684.33; dependent upon experience

Benefits:

• Medical
• Dental
• Vision
• Life Insurance
• Paid Holidays
• Employee Assistance Program
• Free Bus Pass
• General Leave
• Department of Retirement Systems PERS2 or PERS3 enrollment
• Voluntary Flexible Spending Account

Benefits begin the first day of the month following the date of hire

To Apply

Apply at www.skagittransit.org/careers

Submit your application packet and resume to hresources@skagittransit.org or 600 County Shop Lane, Burlington, WA 98233

Skagit Transit is an Equal Opportunity and Drug Free Employer