How Your Written and Oral Communication Can Produce – or Reduce – Extreme Polarization

By: Kilmann Diagnostics

https://kilmanndiagnostics.com/communication-affects-extreme-polarization/
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Conflict management in planning

This blog post discusses how words both written and spoken have an effect on how others receive and perceive ideas and topics. The author argues that public servants get lost in trying to prove a point rather than successfully disproving misconceptions.