Short-Term Rentals: Regulation and Enforcement Strategies

PAS Memo — January-February 2019

By Jared Munster, AICP


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Short-term rentals are a planning challenge: although residential units by design, they can act like hotels in their impact on a community. A proliferation of these uses can have a negative impact on residential neighborhood character and lead to significantly increased housing costs.

The City of New Orleans Department of Safety and Permits has developed and implemented a regulatory regime that has been cited around the world as a model for balancing the inescapability of this use with protections for neighborhoods and residents. Over the course of several years, the city developed a robust package of practical and enforceable regulations that provided the market flexibility required by private industry.

This PAS Memo provides a case study of New Orleans's experience with this phenomenon and offers strategies and lessons learned for planners as they navigate this highly contentious issue.


Page Count
Date Published
Jan. 1, 2019
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American Planning Association

About the Author

Jared Munster, AICP
Dr. Jared E. Munster has been the Director of the Department of Safety and Permits for the City of New Orleans since 2012. Safety and Permits is the regulatory body charged with enforcement of the zoning ordinance and development standards within New Orleans. Dr. Munster holds an undergraduate degree in Urban Studies and Planning, a Master of Urban and Regional Planning degree, and a Ph.D. in Urban Studies from the University of New Orleans, and is also a Certified Floodplain Manager and a member of the American Institute of Certified Planners. He is responsible for coordinating the review and inspection of all development and businesses within the City of New Orleans and ensuring compliance with all applicable codes.