E-Government: Revised Edition

PAS Report 564

By Jennifer Evans-Cowley, AICP, Joseph Kitchen

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Completely updated, this new edition of E-Government shows planning departments how to use today's technologies to engage citizens in the planning process and make services more efficient.

The report looks at the latest tools for streamlining routine tasks, sharing information, conducting visioning exercises, and making websites ADA-compliant. In up-to-the-minute case studies, planners can see the power of "cool tools" such as mobile apps, mashups, social media, and crowdsourcing to help build stronger communities.


Product Details

Page Count
105
Date Published
April 1, 2011
ISBN
978-1-932364-99-6
Format
Adobe PDF
Publisher
APA Planning Advisory Service

Table of Contents

CHAPTER 1: Introduction
Accessibility and Language

CHAPTER 2: Tools for Information
Sharing
Websites
Listservs and Notification Systems
Video Capture and Distribution
Mapping
Mashups
Scenario Planning and Calculators
Children's Activities

CHAPTER 3: Tools for Interaction
Online Discussion
Social Networking Sites
Document Collaboration
Online Polls, Surveys, and Crowdsourcing
Internet Petitions
Mobile Applications
E-Commerce: Permits and More

CHAPTER 4: City Websites That Use Cool Tools
Seattle
College Station, Texas
Los Angeles
Minneapolis
Chicago
New York City
Lexington, Kentucky
Fresno, California
Mesa, Arizona
Newport Beach, California
Fayetteville, North Carolina

CHAPTER 5: The Future of Web-Based Tools in Planning Departments

ADDITIONAL REFERENCES